Informational Guide to Taiwan Taoyuan International Airport (TPE) - Non Official

Taipei Taoyuan Airport Terminal 2

Taipei Taoyuan Airport Terminal 2 opened in 2000 in order to reduce the existing congestion in Terminal 1.

Like Terminal 1, Terminal 2 has a couple of concourses: South Concourse (Concourse C) and North Concourse (Concourse D).

Terminal 2 recently underwent an expansion project that allowed it to handle an extra 5 million passengers per year.

Levels

Taipei Taoyuan Airport Terminal 2 building has 7 floors:

Basement -2 level

Find in the Basement -2 level the MRT station among other facilities and amenities such as ATMs, food and drink concessions, banks, restrooms, among others. Find also payment of customs duty facility.

Basement level

Parking lot services leading to Car lot 4. It is purely a transfer level to the upper floors.

First Level

This is the Arrivals level. 

Find in the center of the level Customs inspection counters 1-8, including baggage service counter.
The Arrivals Hall is equipped with several services such as ATMs, currency exchange, showers, food, drink and retail concessions.

Second Level

Arrival Immigration Hall. Find here the Arrival Passport Check Hall with its own services and facilities. The Car Park 4 is also connected to the 2nd floor.

Services: Restrooms, Tax refund, retail stores, among others.

Note that there’s also a separate transit facility for departing passengers.

Third Level

This is the Departures and boarding level.

Find here the Departure Passport Check Hall and the Departure Immigration Hall separated each one in a different section with separate amenities too. Access to Terminal 1 by the SkyTrain.

Find boarding gates D1-D9 on the left and C1-C10 on the right.

Services: ATMs, restrooms, AED, duty free stores, food, drink and retail concessions.

Fourth Level

This level is dedicated to services.

Find here lounges, business centres, food, drink and retail concessions, lactation room, restrooms, beauty massage, massage parlors, showers, among others.

Fifth Level

The fifth level is split into a couple of sections: The left one has a wide variety of restaurants and welfare services such as showers, restrooms, baby care rooms, among others. Outside of it, there’s a green space. On the right section there’s a hotel and more restaurants.

Services: ATMs, restrooms, showers, etc.

There’s also a green space outside this section too.

Concourses

Taoyuan Airport Terminal 2 has two concourses: Concourse C and Concourse D.

Concourse C

Boarding gates from C1 to C10.

Concourse D

It has gates from D1 to D9.

Between concourses C and D there is a main hall where drivers can pick up and drop off passengers.
Find there some ATMs, Currency Exchange and a Smoking Room, among other services and facilities.

Distance inside the terminal

Distances in that terminal can be huge. Please, check walking times here: 

Walking times from security check to gates: 

Time to gates: 5 to 10 minutes. 

Transfer between terminals

Passengers have several options to move around terminals: 
- Shuttle Bus 
- Skytrain 
- Airport MRT 

Find more information here. 

Services

- ATMs
- Currency exchange
- Showers
- Information counter
- Tourist Service Center
- Children’s playroom
- Lost & found
- Post office
- Beauty center
- Spa
- Restaurants and Shops
- Automated external defibrillator
- Children Play Area
- Free Wi-Fi
- Prayer Room
- Duty Free
- Sport Park
- E-sports Experience Center
- Art Gallery
- Nursery Room
- Restrooms for passengers with special needs
- e-Library

See more Services

Airport hotel

The Stay Capsule Hotel is located in Terminal 2 secured area and is open 24 hours.

Contact: +886-3-383-3569.

lounges

The More Business Center: Terminal 2, 4t floor, Departures area. Services: Free internet connection, food and drink concessions, kids fun area, shower room, meeting room and business services.

Plaza Premium Lounge (Zone A): Terminal 2, 4th floor, Departures area, Zone A. Open 24 hours. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Telephones. Please note it is a non-smoking facility. 

Services available upon payment: Private rooms, Printers, Copiers.

Access fee: €35 per traveler (3 hours access).

Japan Airlines JAL Taoyuan Airport Lounge: Terminal 2, 4th floor, Gates D6-D10. Open from first to last departure. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals. Please note it is a non-smoking facility. 

Plaza Premium Lounge (Zone A1): Please note it is temporarily closed. Terminal 2, 4th floor, Departures area. Open from 06:00 am and 10:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Telephones. Please note it is a non-smoking facility. 

Services available upon payment: Spirits, Liquors, Printers and Copiers.

China Airlines Supreme Lounge (V3): Terminal 2, fourth level. Open from 05:30 am to 11:30 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Telephones, Internet terminals. Please note it is a non-smoking facility. 

The Club by EVA Air: Terminal 2, fourth level. Open from 05:30 am to 11:30 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Newspapers, Magazines, TV, Telephones, Children’s area, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility. 

Showers are available upon payment.

EVA Air The Star: Terminal 2, fourth level. Open from 05:30 am to 11:30 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Newspapers, Magazines, TV, Telephones, Children’s area, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility. 

EVA Air The Garden: Terminal 2, fourth level. Open from 05:30 am to 11:30 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Newspapers, Magazines, TV, Telephones, Children’s area, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility. 

Showers are available upon payment.

China Airlines Lounge (V2): Terminal 2, third level, close to Gate D4. Open from 05:30 am to 11:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Newspapers, Magazines, TV, Telephones, Children’s area, Internet terminals, Flight monitors, Printers, Copiers, Telephones. Please note it is a non-smoking facility. 

EVA Air The Infinity: Terminal 2, fourth level. Open from 05:30 am to 11:30 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Telephones, Children’s area, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility. 

Showers are available upon payment.

Purchase your pass to Taipei Taoyuan Airport lounges